Parker Wright Group
About Parker Wright Group
The Parker Wright Group, Inc. is a management consulting and training firm. We focus on the customer service - culture, strategies and processes. We belief that strong team is necessary for the execution of a quality customer service strategy.
The Parker Wright Group, Inc. is a management consulting and training firm. We focus on helping our clients improve their customer service. We assist clients with the development of a customer service strategy, identification of the cultural strengths and weaknesses that impact customer service and the policies and processes to deliver quality customer service. We provide customized training and planning sessions to assist executive teams to quantify the benefits of quality customer service.
Predictive Index and Diversity Specialist
Cornell and John, from The Parker Wright Group, moved our strategic plan project from a number of great ideas to a prioritized list of supported action items by our Board of Directors.