Victor Lipman is a management trainer and author. His online course on Udemy is The Manager’s Mindset and his book is “The Type B Manager.” He has more than 20 years of Fortune 500 management experience. He contributes regularly to Forbes and Psychology Today, and his work has appeared in Harvard Business Review. I recently wrote…
Underperformance can stem from many issues. Unclear expectations from management, poor cultural fit, and a lack of constructive feedback are just a few. Underperforming employees prevent your company from meeting its business goals. They can also dampen the rest of the team’s spirits. Bad energy is contagious. As a manager, you know you need to…
Decrease turnover and improve employee performance by using these techniques to reward your employees.
The American workforce comprises people from five different generations. At many companies, 20-somethings work alongside much older workers in similar roles. You might worry that differing attitudes toward work can cause a generational divide among your employees. And when leadership doesn’t understand how to manage different generations, this rift can and does happen. But a…
No one has a more immediate impact on employee engagement, productivity, and workplace satisfaction than direct managers of staff. Yet, most performance evaluation models are top-down—employees receive feedback from the people they report to, but managers rarely receive feedback from the people they manage. In fact, many companies don’t utilize manager evaluation forms at all. Good employees…
Think about the worst meeting you ever attended. Maybe one person monopolized the conversation and spoke ad nauseum about a topic that wasn’t important to everyone else. Perhaps the meeting started 10 minutes late because the previous group ran over their time slot. Or your facilitator struggled, in vain, to get the conferencing software to launch. Whatever…
If you’re a manager, there’s a good chance you manage a millennial. According to Pew Research Center—and data from the U.S. Census Bureau—millennials make up 35 percent of the American workforce. When you view that workforce as a pie, millennials own the largest slice. Pew defines the millennial generation as anyone born between 1981 and…
If you don’t yet have access to an employee experience survey, read on to discover four reasons why good employees leave bad managers.
We recently released the results of a study of 5,000+ employees about their perspectives on their managers. From it, we gleaned some amazing findings, all of which can be found in our People Management Study report. I had the chance to have a conversation with Craig Weber, author of Conversational Capacity, to talk about our…
Feedback is a little like management oxygen – we tend not to think much about it and take it for granted but when it’s absent we quickly encounter problems. We know feedback is an important element of management, and I’ve written about it on occasion, but I can’t say I’d seen a lot of insightful…
The idea for this study was hatched in April when I was out there poking around the interwebs, trying to dig up some hard data about what traits are found in great managers (and terrible managers, for that matter). What I quickly found was there is an abundance of self-proclaimed management experts who opine about…
Whether asking for a raise, presenting in front of a large group, or taking on a complicated project confidence is the key to success
Tom was a new sales support manager who’d been in the role for about a month. One of his employees, Rhonda, was quite a sensitive person, and although she’d been in the job three years and knew the role well, Tom felt she needed to be more forceful and decisive when dealing with the company’s…
Text, email, Facebook Messenger, heck, let’s even throw snail mail in there—nowadays, there are a ton of ways to communicate with our peers without having to interact face to face. And because of the ease and convenience, we have become dependent on these tools as our first form of communication. The problem is, the written…
I recently met up with Marissa Mias, marketing coordinator on my team, to discuss why some of the most infamous management myths exist, shared perspectives, and provided some tips to help managers at all stages of their career (watch the video). We scoured the internet, tapped our networks, surveyed hundreds, and leveraged our own experiences and…